If purchasing from the Public Cloud Services (SaaS) channel, an Agency’s account will be activated when their Approvers are defined and active and their Billing and Payment information is entered.

Users will not be able to create subscriptions if their Agency is not active.

Approver types are:

  • Security
  • Business
  • Finance

Approver role can be primary, secondary and tertiary, where there is more than one.  The secondary and tertiary approvers will only receive a notification if the previous approver has not approved or declined within 24 hours of the subscription request for approval notification.

The minimum requirement to activate an Agency account is having each Approver type assigned to a User for all categories (Security, Business, Finance) as the primary approvers.

An Agency can decide if approvers should be assigned to specific application categories.